We want everyone who works with us to have a fantastic time and get exactly what they need. On this page you can read about the promises we keep for anyone who chooses to work with us.
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Our 6 Promises:
- You'll love your photos. The number one priority is making sure you have a positive and memorable experience and leave with a set of photos you're proud to call your headshots. If you're not happy and we can't fix it, we promise to refund you everything you paid (including the makeup fee). Why pay for something you can't use?
- You'll learn something about yourself. Whether it's why one side of your face looks better than another, or why you subconsciously have always smiled with your mouth closed, you'll definitely find out something new.
- You'll get your photos the same day. Some photographers say it takes them a few weeks to send your photos over. But we know you're in a rush to get your shots and start using them, so be prepared to receive them the same day you shoot!
- You'll laugh and have fun. We're all funny... or at least we'll pretend to be! Sure... you probably don't like having your picture taken... but as soon as you start laughing, you'll relax on camera and begin enjoying the process!
- You'll get to see the pictures as we shoot. Why? So you can be sure you're happy with the images before you leave.
- We will guide you. Because we've collectively had the opportunity to shoot over 25,000 people in all different walks of life, we can help you choose the best backdrop and lighting setup tailored to your industry or character type (if you're an actor). We'll also completely direct you to capture the perfect expression.