Not the best experience..
One time, we had a client call us in tears. "I just left a really highly-rated headshot studio that I found on Yelp. They took my pictures and none of them looked like me! I wasn't comfortable during the shoot, and once I saw the images, I wasn't happy with any of them."
We asked why she couldn't just do a reshoot with the photographer or get a refund, and she said they wouldn't accommodate her. She then proceeded to ask us if we had any availability that day. Fortunately there were a few open slots and since she was already in makeup, we offered for her to come in to take some photos with us right away.
Long story short, after the shoot ended, she was extremely happy and walked away with a set of headshots she loved, and we were ecstatic to have helped her. She left us a really nice Yelp review that we're very thankful for.
But the truth is, at least a few times a month someone tells us a horror story about the last photographer they worked with.
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Sometimes the shooter doesn't show up to the shoot. Sometimes the results of the final product are less than stellar and there are no refunds or reshoots granted.
Or in some cases, a photographer will deliberately underbid every other quote just to get the job... and then their lack of experience becomes evident the moment the client realizes the shoot is running an hour behind schedule or the photos aren't turning out as good as expected.
We hear these stories frequently, so we decided to put together this simple guide to show you how to more easily choose a trustworthy, reliable, and highly skilled photographer in your city or town.
Interview with Audition & Screen-Acting Coach Dave Bobb